Category Archives: MCO Communication Bulletin
Posted by kemanuel
What is THE most important law? I’m sure most people would have a differing opinion. Maybe you think the most important law is that it is against the law to murder a person. Or to not drive drunk.
Personally, I think the most important law of the United States begins, “We the People of the United States, in Order to form a more perfect Union, establish Justice, insure domestic Tranquility, provide for the common defence, promote the general Welfare, and secure the Blessings of Liberty to ourselves and our Posterity, do ordain and establish this Constitution for the United States of America.” The Constitution of the United States.
Well, in the Medicaid arena, in my opinion, the most important law is the “single state entity” requirement.
Why is the “single state entity” requirement so important?
Have any of you tried to read Title XIX of the Social Security Act? Or the 1915(b)(c) Innovations Waiver? The State Plan?
If you have, then you know how difficult Medicaid laws, rules and regulations are to read, much less understand. It’s a bit like reading Chaucer in its original language, Middle English, in kindergarten…not impossible, you can sound out all the words…but, in the end, you have no idea what it was you just read. Wife of whom?
What if we allowed 10 different companies, each with different employees, to implement/interpret Medicaid laws, rules, and regulations?
Each of the 10 companies would read the Medicaid laws, rules and regulations differently.
We would not have a statewide consistent Medicaid system.
Medicaid is tough enough, we, at least, need one agency to implement and interpret all of Medicaid.
Another example is if, suddenly, we had no president or federal government. And all 50 states’ governors tried to run the country, as a country and not 50 independent states. We would, obviously, have 50 different “leaders” trying to run one country with 50 different ideas as to how the country should be run. There would be no nationwide uniformity.
Hence, the “single state agency” requirement. DHHS must implement/administer/interpret all Medicaid decision for the sake of uniformity.
Not only is the “single state agency” requirement logical, it is federal law.
42 U.S.C. 1396 a(a)(5) requires states participating in the Medicaid program to designate a “single state entity” to operate the Medicaid program.
In North Carolina, that “single state entity” is the Department of Health and Human Services (DHHS).
Remember the sign on Harry Truman’s desk? “The Buck Stops Here!” Meaning, as a president, President Truman understood that anything that went wrong in any federal department was on his shoulders. He was the captain of the ship. He was the big cheese. The buck stopped with Truman.
In NC Medicaid, the buck stops with DHHS.
According to federal law, the “single state entity” may contract with entities, such as Managed Care Organizations (MCOs), Recovery Audit Contractors (RACs), etc. to assist with certain functions of the Medicaid program. But…that “single state entity” CANNOT delegate its authority to “issue policies, rules, and regulations on program matters.” 42 C.F.R. 431.10.
Moreover, the “single state entity” MUST NOT allow a contracted company to have authority to change or disapprove an administrative decision of the “single state entity.” 42 U.S.C. 1396a(a)(5) states that “either provide for the establishment or designation of a single State agency to administer or to supervise the administration of the plan.”
Similarly, in K.C. v. Shipman, the 4th Circuit Court of Appeals states that:
“If other State or local agencies or offices perform services for the Medicaid agency, they must not have the authority to change or disapprove any administrative decision of that agency, or otherwise substitute their judgment for that of the Medicaid agency with respect to the application of policies, rules, and regulations issued by the Medicaid agency. 42 C.F.R. § 431.10(e)(3).” (emphasis added).
Ok, pretty clear, right?
Then how can an MCO determine that a provider’s Medicaid contract should be terminated without DHHS’ authorization (which, I believe, is a substitute of judgment in applying policies)? How can an MCO determine that a Medicaid recipient’s services should be reduced (another substitution of judgment in applying policies) without DHHS’ authorization?
If you ask me, the MCOs cannot terminate a provider’s Medicaid contract or reduce services without DHHS’ authorization. Substituting an MCO’s judgment in applying Medicaid policies is a violation of the “single state entity” requirement.
Yet….the MCOs are doing just that.
Even more scary is the recent MCO Communication Bulletin #55, dated August 2, 2013, which states:
MCO Communication Bulletin #55
Date: August 2, 2013
To: LME-MCO CEOs
From: Courtney Cantrell, Assistant Director, Behavioral Health Section
Subject: Provider Appeals
Currently DMA is reviewing LME-MCO contract terminations and service denials when appealed due to LME-MCO manuals stating that appeals of denials should come to DMA prior to Office of Administrative Hearings (OAH). DMA should not be a part of the LME-MCO appeals process. We ask that you please correct your manuals by August 7, 2013, and share with your contract managers so that these appeals can be appropriately routed.
Yes, I agree, the author could have written this Communication Bulletin is a way that would have been easier to read. But, maybe that is the point.
I interpret this bulletin to say:
Right now, the MCO manuals instruct MCOs to send DMA all contract terminations and service denials prior to going to the OAH (litigation). But, DMA does not want to be a part of the appeal process anymore. Therefore, revise all MCO manuals to reflect that MCOs no longer need to send DMA contract terminations and service denials, even if those denials and terminations are appealed.
I also infer from this language that, since the inception of MCOs, DMA has not reviewed any contract terminations or service denials unless these denials and terminations are appealed.
DMA does not review prior to the MCO terminating or denying services???? Where is the supervision? Where is the “single state agency?”
And then, even scarier, Bulletin #55 seems to say that DMA wants to be involved even LESS.
In essence, we have 10 MCOs, 10 jurisdictions, 10 interpretations of Medicaid laws, rules and regulations. And no statewide uniformity.
I guess the buck stops with East Carolina Behavioral Health (ECBH)…and MeckLINK…and Alliance…and Smoky Mountain Center…and Cardinal Innovations…and Centerpoint Human Services…and CoastalCare…and EastPointe…and Partners Behavioral Health Management…and Sandhills…and (at least for a short time) Western Highlands…
That is a lot of bucks.
Posted in "Single State Agency", Accountability, Alliance, Behavioral health, CenterPoint, Division of Medical Assistance, DMA Clinical Policies, ECBH, Federal Law, Health Care Providers and Services, Jurisdiction, KC v. Shipman, Legal Analysis, Legislation, Local Management Entity, MCO, MCO Communication Bulletin, Medicaid, Medicaid Services, Mental Health, Mental Health Problems, Mental Illness, NC DHHS, North Carolina, OAH, Provider Medicaid Contracts, Termination of Medicaid Contract
Tags: Behavioral health, Division of Medical Assistance, DMA, Federal law, Federal Medicaid law, Health care provider, Innovations Waiver, KC v. Shipman, Managed Care Organizations, MCO, MCO Communication Bulletin, Medicaid, Medicaid Services, NC DHHS, North Carolina, North Carolina Department of Health and Human Services, Single state agency, Social Security Act, termination of Medicaid contracts