December 2013 Performance Audit Finds NCTracks Has Encountered More Than 3200 DEFECTS!
Today State Auditor Beth Wood published the December 2013 “NCTracks Post-Implementation Performance Audit.” One of the key findings is that, since NCTracks went live, the NCTracks system has encountered more than 3,200 defects.
This is the second audit that Wood has conducted on NCTracks. The first audit was May 22, 2013, and expressly warned the Department of Health and Human Services (DHHS) that NCTracks was not ready to go live.
More to come in another blog…
Posted on December 9, 2013, in Beth Wood, CSC, DHHS, Division of Medical Assistance, Health Care Providers and Services, Medicaid, Medicaid Audits, NC, NCTrack Glitches, NCTracks, NCTracks Billing Issues, NCTracks Performance Audit, North Carolina, Office of State Auditor, Performance audit and tagged Audit, Beth Wood, CSC, DHHS, Division of Medical Assistance, Health care provider, Medicaid, Medicaid Audits, NCTracks, NCTracks Billing Issues, NCTracks Problems, North Carolina, North Carolina Department of Health and Human Services, Performance audit, State Auditor. Bookmark the permalink. 4 Comments.